A telecom startup founded by an executive with over 20 years of experience in the telecommunications industry. The company launched a hosted phone provider service aimed at small businesses in its local community. Leveraging his deep industry expertise, the founder sought to create a scalable, efficient solution to support rapid growth while maintaining exceptional customer service levels

A nonprofit organization dedicated to advocating for and empowering individuals with disabilities. The organization’s mission is to create meaningful opportunities for people with disabilities to work, thrive, and actively participate in their communities. With a workforce of over 1,600 employees, the client demonstrates its large-scale commitment to inclusion and impact

A merchant services company, dedicated to providing credit card account setup for small businesses. The company operates in a highly labor-intensive industry and prioritizes efficiency and automation to remain competitive and scalable

A venture-backed startup engaged Tech Ops to address their comprehensive technology needs. Referred by a existing customer, they required an full stack digitall transformation partner capable of delivering scalable solutions to meet their operational and compliance requirements

A growing Solar Company in Vero Beach realized that their processes and systems weren’t keeping up with their pace of growth. Their sales team was tracking leads on a spreadsheet, management had no visibility into the sales pipeline and operational workflows relied on paper forms

One of Florida's largest poker rooms was seeking to improve it's loyalty program to increase the frequency of play. The current program had limited incentives and as a result, their customers didn't see value in signing up for the program. They understood that in order to create a more impactful program they needed

A large multi-location Ophthalmologist realized that fundamental changes were needed to improve the way they communicate with their patients. They understood that Cloud based technology could have a material impact on their patients experience, while improving the efficiency of their staff

The client, a large charter school, was growing quickly. But, its operational processes weren’t keeping up with the new demand from this rapid growth. Google Sheets served as the primary tool for management and tracking. The schools operating procedures lacked a technological foundation