Nonprofits are accelerating their adoption of modern IT infrastructure, with a strong shift toward cloud-based solutions and integrated platforms. A recent Unit4 study (announced at NetHope 2023) found that 43% of nonprofits globally have fully implemented cloud-based systems for core functions, and an estimated 86% plan to complete the move to cloud-based ERP applications in the next two years.
This trend is driven by the clear benefits recognized: an overwhelming 95% of surveyed nonprofit leaders believe cloud technology will positively impact their organization, citing improved remote access, collaboration, and flexibility. In fact, the top advantages of cloud infrastructure noted were better accessibility for remote workers (90% of respondents) and improved internal collaboration (89%).
Another noticeable trend is the emphasis on digital transformation as an organizational priority. Globally, about 62% of nonprofits say that digital transformation is a key strategic priority, underscoring the sector’s commitment to upgrading legacy systems and processes. However, there is a gap in maturity – Salesforce’s fifth Nonprofit Trends Report found that only about one in eight nonprofits (roughly 12%) can be considered “digitally mature”, with the ability to effectively use data and tech across their operations.
At TechOps Partners, we specialize in helping nonprofits navigate this transformation. As a leader in full stack digital transformation, our team provides the expertise and resources needed to cost-effectively modernize IT infrastructure, enhance cybersecurity, streamline digital workflows, and improve customer and stakeholder touchpoints. We are committed to helping mission-driven organizations fully maximize the power of technology to achieve and exceed their goals.
With many nonprofits operating under resource constraints, managing devices—especially in bring-your-own-device (BYOD) environments—can be challenging. The risks of unsecured devices, data loss, and compliance violations make endpoint management a high priority. This section highlights the risks and offers strategies for implementing effective device management, even with limited IT staff.
Reality
Many nonprofits have limited device management capabilities or rely on BYOD policies due to budget constraints.
Risks
Unmanaged IT infrastructure can leave not-for-profit organizations vulnerable to data breaches and Cyber attacks; this is especially dangerous in sectors handling sensitive data.
Deploy device management and monitoring tools to manage organization and personal devices.
Enforce endpoint controls like multifactor authentication, encryption, and remote wiping.
Maintain device inventory and software patching.
Create and enforce BYOD policies with clear security expectations.
For nonprofits, modernizing IT infrastructure is a critical step in improving efficiency, enabling growth, and ensuring resiliency. Cloud computing, in particular, is transforming how nonprofits manage operations and deliver services. This section explores current infrastructure trends, the benefits of cloud adoption, and how organizations can implement best practices to future-proof their systems.
Trend
A shift toward cloud-based ERP and SaaS platforms is well underway. Over 86% of nonprofits plan full cloud migration in the next two years.
Benefits
Improved remote access, internal collaboration, and system scalability.
Challenges
Limited digital maturity—only 12% are considered “digitally mature.”
Migrate finance, HR, and donor management to SaaS platforms.
Integrate systems to reduce data duplication and enable real-time decision-making.
Plan change management, pilot new systems, and ensure staff training.
Use Managed IT platforms for to access discounted SaaS.
Cybersecurity has emerged as one of the most urgent technology challenges for nonprofits. Despite often being perceived as low-profile targets, nonprofits are in fact heavily targeted by cybercriminals and even nation-state actors. According to Microsoft’s Digital Defense Report, nonprofit organizations have become the second most targeted sector globally, accounting for 31% of all nation-state attack notifications on organizational domains. In other words, NGOs and charities receive a disproportionate amount of advanced cyber attacks – likely because they often hold sensitive personal data but may have weaker defenses than government or corporate targets.
Threat Landscape
Nonprofits are the second most targeted sector for nation-state attacks.
Gaps
70% lack a formal cybersecurity policy; 60% have experienced an attack.
Consequences
Financial damage ($200K avg. breach cost) and trust erosion.
Create formal cybersecurity and incident response policies.
Implement MFA, encryption, and regular data backups.
Train employees and volunteers on security hygiene.
Use discounted or free services like Microsoft AccountGuard and CyberPeace Builders.
Follow compliance regulations (HIPAA, GDPR, FERPA) using tools like audit logs, BAA agreements, and breach notification procedures.
In a world of tight budgets and limited human resources, nonprofits must find ways to do more with less. Technology can be a force multiplier—streamlining operations, reducing repetitive tasks, and enhancing decision-making. This section discusses the tools and strategies that help nonprofits increase efficiency and deliver more impact.
Trend
77% say tech boosts efficiency and mission impact.
Common Tools
ERP, project management apps, low-code tools, automated accounting systems.
Challenges
Data silos, low staff tech literacy, lack of integration.
Map key workflows and automate repetitive tasks.
Integrate systems with marketing, donation, and financial tools.
Train staff to use new systems and monitor KPIs (e.g., time saved, error reduction).
Work with a technology consultant like TechOps for implementation guidance.
Continuously review and refine processes (e.g., food bank digital transformation case study).
An engaging digital presence is no longer a luxury for nonprofits—it’s essential. Whether attracting donors, informing beneficiaries, or mobilizing volunteers, a strong web and social presence expands a nonprofit’s reach and influence. This section outlines how to optimize websites, email campaigns, and social channels for maximum engagement and mission alignment.
Status Quo
Very few nonprofits have redesigned and optimized digital touchpoints such as websites or donor portals.
Very few nonprofits have device-optimized sites.
Importance
Digital touchpoints are critical for fundraising, volunteer sign-ups, and service delivery.
Keep sites mobile-friendly, modern, and secure (with SSL, regular backups).
Integrate online donation tools and social media channels.
Use email marketing, SEO, and analytics to drive engagement.
Support accessibility (WCAG) and multilingual content to expand reach.
Adopt hybrid outreach with virtual events and on-demand content.
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